Privacy Policy

1. Introduction

EasyAcres Real Estate ("EasyAcres", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you use our website or contact us about buying, selling, renting, or investing in property, how we use it, and the choices you have.

By using this website or submitting your information to us, you agree to the practices described in this policy. If you don't agree, please don't share your information with us or continue using the site.

2. Information We Collect

We collect information in a few different ways:

• Information you give us directly — such as your name, email address, phone number, and message content when you fill out a contact or enquiry form, request a call back, or message us on WhatsApp.
• Information collected automatically — such as your IP address, browser type, device information, and pages visited, gathered through cookies and similar technologies when you browse our website.
• Information from third parties — occasionally, we may receive contact details from property portals, referral partners, or developers when you enquire about a listing through them.

3. How We Use It

We use the information we collect to:

• Respond to your enquiries and provide the property advice or service you've asked for.
• Match you with relevant listings, off-plan projects, or market updates.
• Communicate with you about your enquiry, viewing, or transaction.
• Improve our website and understand how visitors use it.
• Meet legal and regulatory obligations, including those under UAE real estate and consumer protection law.

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to keep the site working properly, remember your preferences, and understand how visitors use our pages. You can control or disable cookies through your browser settings — though some parts of the site may not work as intended if you do.

5. Sharing Your Information

We may share your information with:

• Developers or landlords, when relevant to a property you've enquired about.
• Trusted service providers who help us run our business — such as hosting, email, and CRM tools — under confidentiality obligations.
• Legal or regulatory authorities, where required by UAE law or to protect our rights.

We do not share your information with third parties for their own independent marketing purposes without your consent.

6. Data Retention

We keep your personal information for as long as needed to respond to your enquiry, deliver our services, and meet our legal and record-keeping obligations. When it's no longer needed, we delete or anonymise it.

7. Your Rights

Depending on your location, you may have the right to:

• Ask what personal information we hold about you.
• Request that we correct inaccurate information.
• Ask us to delete your information, subject to legal retention requirements.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us using the details below.

8. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, but we work to keep your data safe.

9. Third-Party Links

Our website may contain links to third-party sites, including developer or property portal pages. We aren't responsible for the privacy practices of those sites, and we encourage you to review their policies separately.

10. Children's Privacy

Our services are intended for adults seeking property advice in Dubai. We don't knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out to us:

• Email: info@easyacres.ae
• Phone: +971 58 573 9525
• Address: Stadium Point 303, 3rd Floor, Sports City, Dubai, UAE